HIPAA Authorization

Authorization to Release Medical Information

For LabSavvy to deliver its services, we are required to obtain this authorization from you. It describes the information we receive from clinical laboratories and healthcare providers that have contracts with LabSavvy (“Contractors”) so that we can deliver lab test results directly to you and your selected health advisor(s).

This Authorization becomes effective when you opt-in while creating an account, or connecting with our parthers, trainers, coaches, or consultants. It remains in effect until you cancel your LabSavvy account, unless you revoke the Authorization earlier, as described below.

By accepting this Authorization to Release Medical Information, you authorize LabSavvy’s Contractors to release medical information about you in connection with LabSavvy’s delivery of its services to you. This information may include information that verifies your identity, lab test order confirmations, remittances for the payment of lab test diagnostics, and lab tests results. LabSavvy uses your lab test results to provide its services to you, consistent with our Terms of Service and Privacy Policy. You further authorize LabSavvy to release lab test results to the nutritionists, dietitians, personal trainers, coaches or other health or wellness advisors (“Health Advisors”) you designate in the LabSavvy application.

To revoke this Authorization, you agree to send us a request by contacting Customer Support through the LabSavvy application. (You can also send us an email at [email protected], but it may take longer for us to process because we have to confirm that the request is actually coming from you.)

After your Authorization is revoked, our Contractors will stop sharing information about you with LabSavvy. However, the revocation will not apply to any information related to lab tests performed before the revocation becomes effective.

This Authorization does not affect your relationship with LabSavvy or any of your Health Advisors. You can cancel your account with LabSavvy at any time or restrict access by any of your Health Advisors through the Account Settings of your LabSavvy app.

Acknowledgment and Waiver

By accepting this Authorization, you also acknowledge that LabSavvy is acting as your designated representative, consistent with your individual right of access to “protected health information” under the Health Information Portability and Accountability Act, as amended, and its implementing regulations, including 45 C.F.R. Section 164.524. Once any of our Contractors share protected health information with us, it is no longer protected by HIPAA, and instead will be governed by our Terms of Service and Privacy Policy.


Effective date: 8/30/2019